How to Pause Your Membership via Support Call
Summary This article explains how to pause a membership and the recommended way to request and complete a pause with support.
Can I pause my membership?
- It depends on the reason. We will ofcourse, work with you and would try to accomodate.
How to request a pause
- Schedule a support call so a representative can discuss your situation.
- During the call, provide any context the representative requests.
- We will review the request and get back to you within 24-48 hours.
Scheduling the support call
- Use the support representative's calendaring option to pick a convenient time for the call.
- If you are traveling or have limited availability, choose a time that works with your schedule and mention any scheduling constraints when you book.
Tips
- If your availability changes, update or reschedule the calendar appointment so the support representative is aware.