How to Pause Your Membership via Support Call

Summary This article explains how to pause a membership and the recommended way to request and complete a pause with support.

Can I pause my membership?

• Yes. A membership pause can be arranged with support.

How to request a pause

1. Schedule a support call so a representative can discuss your situation and process the pause.
2. During the call, explain that you want to pause your membership and provide any context the representative requests.
3. The support representative will complete the pause for you as part of the call.

Scheduling the support call

• Use the support representative's calendaring option to pick a convenient time for the call.
• If you are traveling or have limited availability, choose a time that works with your schedule and mention any scheduling constraints when you book.

What to expect on the call

• A support representative will review your request, ask any clarifying questions about your situation, and then apply the pause to your membership.

Tips

• Have your account details ready on the call to help the representative process the pause efficiently.
• If your availability changes, update or reschedule the calendar appointment so the support representative is aware.

Conclusion To pause your membership, schedule a support call, discuss your request with the representative, and they will process the pause on the call.